When you are moving into your property we will :

Endeavour to provide you with your new keys on the Wednesday before your tenancy commences.

• Where applicable have the first instalment of your redecoration’s allowance ready for when you collect your keys.

• Pay the second instalment approximately 6 weeks after you have moved in and where we have completed a tenancy review

• Provide you with a copy of a Gas Safety Certificate

• Provide you with a Welcome Pack, including a tenancy handbook and a copy of your tenancy conditions. 

     Our Lettable Standards

We have a lettable standard that sets out what we will do to a property before you move in.  Generally your property will be 'fit for habitation' which means BGRMO will ensure that:

• Water, electricity and gas supplies and sanitation (drains, basins, sinks, baths and toilets) are in working order

• The room and water heating equipment are in working order

• The property is free from dampness that could damage the health of the occupier

      A property will also have:

•  Adequate heating, lighting and ventilation

• An adequate supply of piped, wholesome water

• Satisfactory facilities for preparing and cooking food, including a sink with a supply of hot and cold water

• A suitably located toilet for the exclusive use of the occupier and a suitable sewer and drainage system

• A suitably located fixed bath or shower and hand basin, each of which has a satisfactory supply of hot and cold water for the exclusive use of the occupier

• The property must be protected from the elements.

Additionally BGRMO will also ensure your property has                                                                       

• Secure Front Entrance Door

• Electric that are to current regulations

• Main operated smoke alarm

• A Fire check door fitted to the kitchen entrance

• Where possible, we will also ensure the Kitchen units, all work surfaces and sanitary appliances are under 10 years of age.

• Sound and water proof floor coverings in kitchen and bathroom

• If you are elderly and/or disabled we will help you redecorate

• Property will be clean of all rubbish and ready to move into.

• If you are elderly and/or disabled we will arrange a convenient time for you to view the property.