Gas Safety & Servicing

Congratulation to a Ramilles Close resident, who won this year’s annual prize draw of £50 of Love to Shop vouchers. For your chance to win next year, be sure to complete a customer satisfaction form and allow our engineer access on the first visit.

Should you experience problems with either your heating and hot water system or wish to have your system serviced, Clapham Heating can be contacted during office hours on 0208 703 2839 or out of hours for emergencies on 07845 028 636. You don’t need to wait for Blenheim Gardens to be open.

If you smell gas

• Do not turn electrical switches on or off
• Do not use the telephone as this may generate a spark
• Do not smoke or use a naked flame
• Open all doors and windows
• Check all appliances to ascertain if any have been left on in error
• Turn gas off at the meter
• Leave the premises and telephone 0800 111 999
• Contact the estate office on 020 7926 0158, 0159 or 0161 or email blenheimgardens@lambeth.gov.uk

Why it is important to have your gas appliances serviced every year

Staying safe

Each year in the UK about 30 people die in their own homes from carbon monoxide (CO) poisoning caused by poorly-installed or badly-maintained gas appliances and flues.
That is why it is important to make sure that the gas appliances and flues in your home are safe. We do this by carrying out a free safety check and servicing every year. By law we have to:

• Make sure your gas fittings, pipe work and flues are maintained in a safe condition
• Carry out a safety check every year on each gas appliance and flue
• Have all installations, maintenance and safety checks carried out by Gas Safe registered gas installers, and
• Give you a copy of the safety check record (CP12)

Even if your gas water heater, gas fire, central heating or combination boiler seems to be working well, we still need to check it every year. We arrange this work through carefully chosen gas contractors who will:

• Make sure you are safe
• Provide you advice on how to get the best value from your gas bill, and
• Carry out any necessary repairs

Gas danger signs

If you haven’t had your gas appliances and flues checked in the past 12 months, you must contact your estate office immediately. Your life could be at risk. If you notice any of the following danger signs, you should switch off the appliance immediately and contact us straight away:

• Soot around the appliance
• A yellow or orange lazy flame
• A lot of condensation in the room

How can I arrange an appointment?

Clapham Heating are available during office hours on 0208 703 2839 or by emailing service@claphamheating.com. If you have an out of hours emergency, you can call Clapham Heating on 07845 028 636.

Energy saving tips

• Reduce your room thermostat temperature and switch off your central heating when you are not at home
• Your boiler must, by law, be serviced annually. Clapham Heating will contact you to make an appointment
• Keep curtains closed when it gets dark to prevent heat loss through windows
• Don’t obstruct a radiators output, e.g. with long curtains or by drying washing over radiators as this will prevent heat circulation to the room and might also cause condensation
• Don’t leave taps running – always remember to put the plug in so that water (hot or cold) is not wasted
• Adjust your heating – turning the heating down by just one degree on the thermostat can save up to 10 per cent on your annual bill
• Drying clothes – try to dry your clothes outside, (or on airers) to maximise your heating efficiency and avoid damp problems
• Expensive bills? – Investigate switching to a different energy tariff – By switching fuel suppliers you could save up to £493 a year, visit www.uswitch.com
• www.energysavingtrust.org.uk has many useful hints and tips to save you money.
• For more useful tips visit – https://www.moneysavingexpert.com/utilities/how-to-get-help-if-you-re-struggling-with-your-energy-bills-/