Ways to pay your rent

You can choose to pay your rent using any of the methods below:

Online

Using Lambeth Council’s secure online payment site.

By using our telephone hotline

You can pay by credit or debit card by phoning the 24 hour hotline on on 020 8290 2086.

Swipe card

• At the post office. You can pay by cash or cheque. Cheques must be made payable to The Post Office Ltd.
• At any retailer displaying the PayPoint sign.

*Swipe cards have been discontinued by Lambeth. If you still have a swipe card that works, you are able to use it to pay as normal. If not, we are unable to order a replacement card. You will need to pay via another method*

Direct Debit

Pay by Direct Debit. You could win £500 just by paying your rent by Direct Debit. Prize draws will be held in March, June, September and December with four £500 winners each year and other prizes of £25 shopping vouchers for the runners-up. Terms and conditions apply.

Paying rent by Direct Debit makes rent payment safe and easy and, with the Direct Debit guarantee, you can be sure your payment will be on time and correct.

For further information about Direct Debit rent payments please call the Lambeth Service Centre on 020 7926 6000 or speak to a member of staff at one of the Lambeth Customer Centres. Information is also available online at https://www.lambeth.gov.uk/council-tenants-and-homeowners/tenants/pay-your-rent.

Standing Order

Through your bank or building society. You can request a standing order form by calling Lambeth Service Centre on 020 7926 6000, or calling into the estate office.

By post

Cheques and money orders should be made payable to ‘London Borough of Lambeth’ and sent to:

Lambeth Borough of Lambeth
PO Box 734
Winchester
SO23 5DG

In person

Payments can be made at the cashier’s office (cheques not accepted) at:

Lambeth Civic Centre
6 Brixton Hill, Brixton,
London
SW2 1EG

Open Monday to Friday 9am to 4.15pm

https://www.lambeth.gov.uk/places/brixton-customer-centre-lambeth-civic-centre

Keeping track of your rent

It’s easy to keep up-to-date with your rent payments. A statement is available during office hours and will be delivered the same day it is requested. For an account statement, telephone the estate office on 020 7926 0158.

You can also check your rent account by using Lambeth’s mylambeth website.