Did you know you now have access to view your accounts and housing services online via our Lambeth Tenant Account Portal? You will soon be able to raise and track your repairs too!
Just some of the features:
- view and update contact details
- set up a direct debit online
- view your rent balance
- request a rent refund
- view all current and former accounts
- view your account details and payment schedule
- view all of your account’s transactions for the last 10 years
- download a PDF of your recent rent statement
The Lambeth Tenant Account is one of many improvements to online services in Housing, that will simplify and improve how our residents receive services and information. In the next few months we will add more features to your account.
We are also delighted to announce that our new Repairs Contractors Fortem and Wates have agreed to donate £1 to Lambeth Local Food Banks (Clapham, Norwood & Brixton, Vauxhall & Waterloo) for every tenant property that signs up to the Housing Portal. This means we will be able to donate up to £12,500 if the remaining tenants signup. A more accessible service for you will help deliver support to those that most need it.
Let’s get started with a Step-by-step to set up your account! Scan the QR code or go to Lambeth’s website; https://myhousing.lambeth.gov.uk
- Click on Create an account and start the registration process using your email and a password of your choice
- You will receive an email verification.
- Click the link in the email to continue.
- You will then need to provide your rent payment reference number which is usually 9 digits long. (You can find it on the top of all rent correspondence.)
- Enter your date of birth DD/MM/YY.
- Choose a memorable word to help you to reset your password if you forget it.
- Accept the terms and conditions and click Finish.
- You can now log in to your account using the email and password you created.
If you have a problem registering or logging in to your account, please call 0207 926 1116 and they will be able to assist you.