Dear Residents,
I hope you are safe and well.
You will be aware that there was a fire on the Estate on Sunday, 2nd October in Ramilles Close.
Sadly, there were injuries sustained to the occupants. The fire also caused extensive damage to the property as well as some damage to the neighbouring properties.
The RMO is supporting all families affected by the fire and is in regular communications with them.
The incident was subject to investigation by the police and fire service and so the RMO has been unable to make comment until the investigations were concluded.
We are now informed that the investigations are concluded.
First, we would like take this opportunity to thank residents who supported the emergency services and the RMO employee’s during the incident and for their ongoing support to each other at this difficult time.
Your efforts are appreciated.
We appreciate that this situation was very distressing for our community and we take this opportunity to reassure residents that the fire was a result of an accident as oppose to any defect associated with the property.
The incident however, does act as a stark reminder to ensure the routine checking of fire safety devices in your property; such devices include fire alarms, heat detectors and/or C0 devices.
Although these devices are checked in our directly managed properties as part of the annual gas service procedure, you are reminded to check these devices at least weekly to ensure the device remains in date and that a device is not bleeping.
If a device is bleeping is maybe because it requires a new V9 battery or the device is faulty. Council tenants are advised to contact the RMO should your safety device starts to bleep or if it becomes out of date.
For properties that are not managed but the RMO, you are advised to ensure you have fire safety devices fitted, in the correct locations and, that these are checked routinely. If you are a homeowner or a tenant of a homeowner and do not have a fire detection device fitted, please contact us and a mobile device will be provided, free of charge.
Strobe light and vibrating pad alarms are available for those who are deaf or hard of hearing via Action on Hearing Loss Information Line on 0808 808 0123 or textphone 0808 808 9000
For additional fire safety advice for your home please visit:
You may also arrange for the London Fire brigade to visit your home and provide you with tailored fire safety. Information regarding this community service can be found in the link below:
https://www.london-fire.gov.uk/safety/the-home/home-fire-safety-visits/
Fire prevention advice to all residents:
- Check fire safety device routinely – they save lives
- Report any issues with any fire safety devices to the RMO – we are here to help.
- If you smoke, be very careful to dispose of smoking materials correctly and ensure lighters and matches are out of reach of children.
- Clean and maintain any electrical appliances.
- Ensure you register your appliances so you will be informed if they are recalled.
- Take care when cooking – don’t get distracted and avoid cooking when you’ve been drinking alcohol.
- Avoid charging gadgets such as phones and e-cigarettes overnight
- Don’t run appliances such as washing machines and tumble dryers while you are out or asleep.
- Have a night time routine which includes closing internal doors and unplugging electrical items
- Keep all fire exits in the property and outside (balconies) free of all possible obstructions
- If you use candles, ensure this are positioned away from flammable items such as curtains. For additional advice on the use of candles and fore safety visit Candle Safety – UK Fire Service Resources
- Communicate exit routes to all occupants
Should you have any questions regarding the contents of this email, please get in touch.
Thank you and stay safe.